SMP LeaderTalks

#127 | The courage to truly connect

SMP LeaderTalks

7. January 2026

Georgiy Michailov meets Hannah Panidis

About asking the right questions, cognitive empathy and ‘feedforward’ instead of feedback.

1 h 00 Min

The courage to engage in genuine encounters. Georgiy Michailov meets Hannah Panidis.

“A question is a promise to listen.”

When was the last time you really listened? Not to respond, but to understand? In a world full of distractions, where speed often takes precedence over depth, we are losing the ability to truly connect with others. Yet successful leadership begins with precisely this willingness: to engage with others – especially when they think or feel differently. But why is this becoming increasingly difficult for us? And what do we need to reconnect in a genuine way?

“We spend a lot of time giving answers – and unfortunately very little time asking questions.”

Hannah Panidis is an expert in communication and attitude. As a speaker, trainer and consultant, she shows how to open up spaces for dialogue. In conversation with Georgiy Michailov, she talks about cognitive empathy, how to make feedback truly effective, and why asking questions requires courage and responsibility. In addition to dealing with polarisation and digital isolation, this episode also addresses excessive self-perception in leadership roles, the dangerous misunderstanding of the golden rule of communication, and the difference between feedback and ‘feedforward’.

*Video only in German

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