“Psychological safety means that I can be myself without fear of being judged.”
We’ve all experienced those moments: holding back, not saying what we really think, conforming—all out of fear of the consequences. In companies, this leads to a dangerous situation: apparent harmony, but a lack of honesty. The result is endless meetings, inefficient processes, and teams that fail to reach their full potential. Because without consciously taking interpersonal risks, genuine collaboration falls by the wayside.
“Trust is a risk assessment.”
Karin Lausch, an expert on psychological safety and author of the bestseller “Feel Safe. Be Brave.,” explains why trust is far more than just familiarity and why safety within a team doesn’t mean that everyone feels comfortable. Rather, it’s about enduring tension, addressing uncomfortable truths, and using conflicts constructively. In this episode, Georgiy Michailov talks with Karin Lausch about why a “feel-good” culture often leads in the wrong direction and the question of how much courage organizations really need to remain high-performing.
*Video only in German