SMP LeaderTalks

#116 | The quiet power of language

SMP LeaderTalks

22. October 2025

Georgiy Michailov meets Isabel García

About de-escalation, safe spaces, and the soul bond.

1 h 18 Min

"Your inner attitude is more important than any communication technique."

Communication is everywhere—but genuine connection rarely happens. Many conversations escalate, even though nobody wants them to. Often, it's not the content that's to blame, but the attitude behind it. Why is it so difficult for us to be open? Why do we resort to techniques instead of remaining human?

"Don't make your construction site someone else's construction site."

It took Isabel García many years to not only use words, but to feel them. As an introverted child, she struggled with insecurities and the fear of not belonging. Today, she helps people understand communication not as a stage, but as a relationship—especially when things get difficult. In this episode, she talks to Georgiy Michailov about trauma-sensitive language, strong attitudes, and her own insecurities. She also explains what the stress tolerance window is all about and why it's so important to strengthen the soul bond.

*Video only in German

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