#93 | Transformation without buzzwords

"I never come to confirm the status quo - I always come as a troublemaker."

Stephanie Borgert loves friction - not out of principle, but out of conviction. As a systemic organizational consultant, she works in areas where change is stagnant and reflection is lacking. She brings movement to deadlocked systems and her mandate is not to calm things down, but to shake things up. Not everyone can take it. Many welcome the mirror - until it becomes uncomfortable. But that is where real transformation begins.

"Zombie processes thrive on the fact that nobody asks whether they are still needed."

Organizations often follow structures that have long been superfluous - yet hardly anyone questions them. Uncovering such processes requires either a practiced degree of self-reflection or an outside perspective. Borgert emphasizes that there is an indispensable premise for genuine change processes: A problem that can no longer be solved with old methods. Because it is only in a crisis that new thinking becomes possible.

"An addiction to harmony and shying away from conflict are totally dysfunctional."

In an interview with Georgiy Michailov, Stephanie Borgert shares an interesting insight: even the most modern and autonomous teams avoid conflict - harmony becomes the top priority. What seems pleasant at first glance turns out to be a dangerous breeding ground for dysfunctionality: conflicts are not resolved, but simmer beneath the surface. It shows why further development is only possible through constructive friction and why shying away from conflict means stagnation.

*Video only in German